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TRAZE - Contact Tracing App for Philippine Airports Required for ALL Airport Passengers


ALL airport passengers MUST download and register an account in the TRAZE Contact Tracing App beginning 28 November 2020, prior entering the airport.
How to register? Just these simple steps:

• Download the TRAZE App from your mobile store and install it on your phone
• Open the app and click the “Register” button below. Register as “Individual.”
• Just follow the instructions indicated in the app and input the needed information
• Activate your account

Meanwhile, for passengers who do not have mobile phones or any other mobile gadget, they may go to the Malasakit Helpdesk at the airport where they will be provided assistance in getting a unique QR code. Or, they may likewise ask a family member to register them with the app. 
The QR code can be used at any DOTr Office nationwide. 

TRAZE, a nationwide and unified contact tracing app is co-developed by the Philippine Ports Authority (PPA) and Cosmotech Philippines, Inc., which enables the government’s contact tracing efforts to be strengthened and be more efficient.
With TRAZE, the contact tracing process can now be done in just a few minutes, unlike the usual and manual process. Not only that—you can also be assured that your data is safe and secured, as the app fully complies with the Data Privacy Act (DPA) or Republic Act No. 10173. Further, it does not use bluetooth or GPS, and it works well even with slow mobile data and WiFi!



The Department of Transportation’s (DOTr) Aviation and Airports Sector simultaneously soft launches the TRAZE Contact Tracing App in four (4) airports nationwide namely, the Ninoy Aquino International Airport (NAIA), Clark International Airport (CRK), Mactan-Cebu International Airport (MCIA) and Davao International Airport (DIA) on October 28, 2020.

Philippine Ports Authority (PPA) General Manager Jay Daniel Santiago represents DOTr Secretary Arthur Tugade in today’s event. Joining him is Cosmotech Philippines President Jack Federizo.

Apart from the four (4) airports, the app will soon be pilot-tested in the country’s other airports.

TRAZE is a unified contact tracing app nationwide co-developed by the PPA and Cosmotech Philippines, Inc.

It enables the contact tracing automation of the DOTr’s Attached Agencies in the Aviation and Airports Sector such as the Civil Aviation Authority of the Philippines (CAAP), Manila International Airport Authority (MIAA), Civil Aeronautics Board (CAB), Clark International Airport Corporation (CIAC) and Mactan-Cebu International Airport Authority (MCIAA).

Officials present in the event are CAAP Director General Jim Sydiongco, MIAA General Manager Ed Monreal, CAB Executive Director Carmelo Arcilla, CIAC Vice President for Operations Icerein Calaguas on behalf of CIAC President Aaron Aquino, MCIAA General Manager and Chief Executive Officer (CEO) Steve Dicdican and Luzon International Premier Airport Development (LIPAD) Corporation CEO Bi Yong Chungunco.

How to use a Contact Tracing App | Traze

Traze is a nationwide and unified contact tracing system that aims to help the Filipinos feel safe and assured against the uncertainty of the pandemic, by providing a reliable and simple contact tracing tool. The app will be used by all Philippine port passengers and terminals to automate the Contact Tracing. 

Mandatory use of contact tracing app TRAZE CONTACT TRACING to be downloaded by all passenger's mobile phones transiting through NAIA airports (Terminals 1, 2, 3 & 4) to be implemented effective 28 November 2020 as per attached poster.

TRAZE app is - Data Privacy Act (DPA) RA 10173 Compliant - Does not use Bluetooth or GPS - Uses QR Code scanning to trace the places and people you have been in contact with - If user has no mobile phone, individuals still may be registered via barangays or family members. - Allows anonymous registration, personal information (i.e. mobile phone, email address) may be submitted, but it is optional. - Has complete modules to trace individuals, establishments, logistics, transportation (train, vessel, airplane, jeepney, taxi, PUVs, tricycle) - App works with slow data or wifi - Made for Filipinos, by Filipinos. 

This app is absolutely free to use. TRAZE provides the history of individuals you have been in contact with, visited establishments or government agencies, used transportation and encountered logistic staff or delivery crew. TRAZE does not provide health, medical recommendations, wellness reports nor diagnoses.


PAL reminds arriving passengers of revised quarantine protocols starting Feb. 1

February 1. Flag carrier Philippine Airlines (PAL) reminded arriving passengers to observe the revised quarantine protocols in line with the latest resolution of the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID) starting Feb. 1. The government has imposed conditions on some foreign nationals allowed entry into the country, including having valid and existing visas as well as COVID-19 testing at a quarantine facility on the sixth day from their date of arrival. PAL urged the passengers to register on the Electronic Case Investigation Form (e-CIF) as early as three days before their flight to Manila.

The airline encouraged non-Overseas Filipino Workers (OFWs) to pre-book a hotel accredited by tourism and health agencies for a six-night accommodation. Passengers are also advised to present their QR code, Affidavit of Undertaking, and the Traze App. In addition, the sign the declaration and waiver form indicating that they are healthy and fit to travel. Upon the arrival, passengers must accomplish the health declaration form, arrival card, and Bureau of Customs (BoC) form.

On the sixth day of quarantine, the RT-PCR testing will be administered. If the passenger tests positive, an assessment will be made by the quarantine officer to determine the appropriate next steps. A passenger who tests negative may obtain the Bureau of Quarantine (BoQ) medical certificate via by emailing the BoQ. PAL said at any point from day of arrival until Day 5, passengers showing symptoms shall inform their hotel of their condition.

The hotel shall inform the health agency for assessment, medical management and testing. Once the passengers are cleared, they may call up relatives or local government units (LGU) to pick them up or arrange their transportation. OFWs may contact the Overseas Workers Welfare Administration or their local manning agencies. “Please complete your 14-day quarantine or self-isolation under the monitoring of your local government unit (LGU) or Barangay Health Emergency Response Team,” PAL added.


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