How To Arrange NAIA VIP Assistance Pass for Arriving Passenger - Manila Airport VIP Service Meet and Assist with VIP Lounge Room Accommodation

Manila International Airport is one of the busiest airports in the Philippines, serving millions of passengers each year. As such, navigating through the airport can be a daunting experience for first-time travelers, especially those who are unfamiliar with the local customs and language. Fortunately, there is a VIP service that can make the arrival smoother and more comfortable: the Manila Airport VIP Service Meet and Greet or the NAIA VIP Assistance Pass.

The NAIA VIP Assistance Pass is a service that offers a hassle-free airport experience for arriving passengers and those who are picking them up at the airport. It is designed to provide personalized assistance to travelers from the moment they arrive at the airport until they meet those who are picking them up at the airport. The service is ideal for VIPs, business travelers, families with children, and elderly passengers who require special assistance.

The service includes a personal concierge who will meet the passenger upon arrival and assist them going to the VIP Lounge. The concierge will also help with luggage handling, escorting the passenger to the arrival lounge, and ensuring a seamless transition throughout the airport. 

Manila Airport VIP Lounge, Fast-Track & Concierge Escort

One of the main advantages of the Manila Airport VIP Service Meet and Greet and the VIP Assistance Pass is the convenience both for arriving passenger and those who are tasked to pick them up at the airport. Arriving passengers who use the service do not have to worry getting around and exiting the airport, which can be particularly inconvenient during peak travel periods.

Another benefit of the Manila Airport VIP Service Meet and Greet is the peace of mind it provides. Traveling to a new destination can be stressful, and the VIP service can alleviate some of that stress by providing a personalized and attentive service. The personal concierge is available to answer any questions and address any concerns that the passenger may have, ensuring a stress-free and enjoyable arrival experience.

For arrivals, the service includes a personal concierge who will meet the passenger at the arrival gate, assist with baggage claim, and escort them to the VIP Lounge where they conveniently meet the person who will pick them up. 

If you have a guest arriving at NAIA and wish them to enjoy a VIP service, arranging for VIP assistance pass is a straightforward process. Here are the steps to follow:

Step 1: Write e-mail request to MANILA INTERNATIONAL AIRPORT AUTHORITY - PUBLIC AFFAIRS OFFICE

Here is a sample e-mail:

1 MARCH 2023

PUBLIC AFFAIRS OFFICE

MANILA INTERNATIONAL AIRPORT AUTHORITY

PASAY CITY

Gentleman,

We would like to request VIP assistance with lounge for our arriving guests as follows:

      (Complete Name and Company Details and Designation of arriving passengers)

Above name listed are arriving on _________(Date) via ___________ (flight Number).

Our company representative to meet and greet VIP guests are the following:

     1. Complete Name and Designation

     2. Complete Name and Designation

Hoping for your kind approval.

Thank you very much.

Respectfully yours,

__________________

__________________

Step 2: Send the e-mail to:

PUBLIC AFFAIRS DEPARTMENT

Manila International Airport Authority

☎ +63 2 8853 5998

☎ +63 2 8877 1109 loc. 3521 / 4033 / 4034

e-mail: pao@miaagov.ph

Please be guided that reservations should be made at least (4) days before the flight. MIAA only accepts payments from Mondays to Fridays, 0800H to 1500H. 

Important Note:

 Airport Courtesies & Accommodation and Meet & Assist Service is a matter of privilege, not a right. The said service is, by no means intended to circumvent Customs, Immigration, Quarantine, Security (CIQS) procedures. All passengers and their luggage shall be subject to CIQS inspection/ clearances. MIAA cannot be held liable for passengers who will be denied entry to or exit from the Philippines. 

Step 3: Wait for the confirmation reply and approval of the request and Pay for the VIP Service

After booking the VIP service, you will be required to pay for the service.

MEET & ASSIST WITH VIP ROOM ACCOMMODATION (Rates as of 02 March 2023)

INTERNATIONAL FLIGHTS - ₱ 4,032.00 per flight, per Terminal 

DOMESTIC FLIGHTS           - ₱ 1,120.00 per flight, per Terminal 

Can be accommodated up to a maximum of 10 passengers 

A charge of ₱ 201.60 per passenger is added beyond the maximum limit for international.

A charge of ₱ 112.00 per passenger is added beyond the maximum limit for domestic.

PACKAGE: 

Guide service coupled with the use of VIP Room 

Free Coffee, Tea 

Free use of reading materials such as Newspaper, Magazines 

Cable TV 

As of 3 March 2023 - You will be required to send the scanned copy of the vaccination card of the welcoming/send-off party together with the declaration form.

Step 4: Payment Method

A. To support CASHLESS transactions due to the COVID-19 pandemic, cash payments are currently suspended. 

B. Over-the-Counter - is accepted thru any branches of the LANDBANK OF THE PHILIPPINES. Fees charged by other banks are shouldered by the payer. 

Account Name: MIAA for E-Payments

Account Number: 0271-1322-20

Swift Code: TLBPPHMMXXX 

*For over-the-counter transactions, you will be instructed to email them the deposit slip and provide them with whom they should address your official receipt.  

*Kindly write "Meet & Assist Service NAIA" as the reference number in your deposit slip.

Please be informed that due to a series of validation processes, issuance of an Official Receipt may take up to 2 to 4 weeks. A scanned copy of your receipt shall be sent to you in the email on file or you may pick up the original copy of the receipt at our office with prior notice, once available.

Step 5: Receive Confirmation and Instructions

After payment, MIAA will send you a confirmation email with instructions on what to do for welcoming/send-off party. This will typically include information on where to meet your arriving guests, and the issuance of welcoming/send-off party Pass.

Step 5: Enjoy the VIP Service

At the airport, proceed to the meeting point specified in your confirmation email. The personal concierge will greet and assist your arriving guest with placard and will also accompany your guest/s to the VIP Lounge.

Premium service with Extra Cost

In conclusion, the Manila Airport VIP Service Meet and Greet is a premium service that offers passengers a hassle-free and personalized airport experience. Arranging for a VIP assistance pass at Manila Airport is a straightforward process but with extra cost. With a VIP service pass, you can enjoy a hassle-free and personalized airport experience at Manila Airport.

The service includes a personal concierge assisting with all aspects of airport travel, from check-in to boarding. The service provides time savings, peace of mind, and a stress-free travel experience, making it an ideal choice for VIPs, business travelers, families with children, and elderly passengers. 

If you are looking for a premium airport experience in NAIA, the Manila Airport VIP Service Meet and Greet is definitely worth considering.

NAIA Terminal 1 Airport Arrival Guide - Where to Wait | Meet-up Point | Guest / Family Pick-up

Ninoy Aquino International Airport Terminal 1 (NAIA 1, also known as Ninoy Aquino Terminal) is an airport terminal at Ninoy Aquino International Airport (NAIA) in Paranaque City, Metro Manila, Philippines. NAIA is the main airport serving Manila and its surrounding metropolitan area. Located along the border between the cities of Pasay and Parañaque and opened in 1981, NAIA 1 has an area of 67,000 square metres (720,000 sq ft) and is the first higher-capacity airport terminal in the Philippines and the second oldest-terminal in the NAIA complex after Terminal 4, or the Manila Domestic Passenger Terminal.

The only possibility in NAIA Terminal 1 to wait for some arriving person is the "greeters area". This is a construction outside of the airport opposing the arrival lobby There are about 20 waiting zones. Each one of them is marked with a letter from A to Z. These letters can be identified from both sides - the welcome party's side and the arrival side. Please agree in a letter in advance. Most commonly used is the first letter of your family name.

Your welcome party can drive into the parking lot behind the greeters are and wait for you in the agreed zone. When you arrive at NAIA Terminal1, then you leave the airport building, cross over the road and go down the stairs. You will see a semi circular construction with big letter signs. Your party will welcome you under the agreed letter.

NAIA Terminal 3 Airport Arrival Guide - Where to Wait | Meet-up Point | Guest Pick-up

Waiting for somebody in NAIA-3 is easy.There is a parking lot opposite of the terminal. Greeters can wait just outside the doors or can now go inside and wait behind a glass front.

NAIA-3 has both, international and domestic sections. They are very similar and are only separated by glass walls.

Although the procedures are the same for all 4 terminals, there are some important differences especially if somebody is waiting for you.

Useful information

Passenger Assistance - email: conc.3@miaa.gov.ph - Phone: +63.2.877-7888 local 8224 or 8232

Lost & Found - email: iid@miaa.gov.ph - Phone: +63.2.877-7888 local 8139

Terminal Security & Safety - email: tss@miaa.gov.ph - Phone: +63.2.877-7888 local 8129

Passenger & Customer Relations - email: pao@miaa.gov.ph - Phone: +63.2.877-7888 local 8044 or 8172