OFW Pass Tutorial Step-by-Step Guide and Updates | DMW Mobile App | How to Get OFW Pass QR Code | Paano Gamitin, Mag Register at Mag Log-in

The new Overseas Filipino Workers Pass or OFW Pass App, a new project of the Department of Migrant Workers (DMW) or the DMW App designed to replace the printed OEC or the Overseas Employment Certificate. The OFW Pass is a digital identification created by the Department of Migrant Workers (DMW) specifically for Overseas Filipino Workers (OFWs). 

The Overseas Employment Certificate (OEC) is a document issued by the Department of Migrant Workers (DMW) formerly the Philippine Overseas Employment Administration (POEA) to overseas Filipino workers (OFWs) as proof of their legal employment status and protection while working abroad. It serves as an exit clearance for OFWs, allowing them to leave the Philippines and work in their country of employment.

The OEC is required by the Philippine government as a means to regulate the deployment of OFWs and ensure their welfare. It is also an essential document for OFWs to avail themselves of various benefits and services provided by the government, such as exemption from travel tax and airport terminal fees.

Currently, the OEC for Balik-manggagawa, OEC for seafarers (Pinoy seaman) and other OFWs or Overseas Filipino Workers both landbased and seabased are being printed. With the help of the OFW Pass Mobile App or the DMW App it will now be just via QR Code. The above video will show you how to register at the OFW Pass mobile app, how to log in, how to generate QR code, and how to upload a passport and employment contract. The discussion also includes why the Department of Migrant Workers (DMW) - formerly the POEA - decided to develop this app, its use as exit clearance, and future benefits. 

The OFW Pass is a digital identification card that serves as proof of OFW status. It is available for free through the DMW Mobile App. The OFW Pass can be used to facilitate travel, access government services, and avail of benefits and discounts.

How To Use OFW Pass | Paano Gamitin Ang DMW Mobile App | Paano mag Generate ng Overseas Employment Certificate OEC QR Code

UPDATES FROM DMW

As of July 20, 2023: The OFW Pass is set to be launched right after the DICT gives its green light to the DMW. The DMW mobile app will be available on Google Play and Apple Store. The DMW and the Bureau of Immigration signed a Memorandum of Agreement to make sure both agencies are in sync in terms of database management and other relevant processes.

AS OF 22 JULY 2023: The app became accessible in the Philippines on the same day of its launch last Friday (July 21, 2023).

Mobile App-OFW Pass is available for download in Google Play for Android devices and in Apple Store for devices using IOS on these dates in these 10 countries that host overseas Filipino workers (OFW):

• July 23–Saudi Arabia, Singapore, United Arab Emirates and Hong Kong
• July 24–Qatar, Malaysia, Oman, Japan, Taiwan and United Kingdom

The app allows OFWs to obtain OFW Pass online with these requirements per country:

• Saudi Arabia—visa, ID card
• UAE—residence card
• Singapore—employment card, ID card
• Hong Kong—ID card, permanent ID card
• Qatar—residence permit, visa
• Malaysia—ID card, permanent residenxe card
• Oman—ID card, residence card
• Japan—ID card, Mu number card, residence card, visa
• Taiwan—alien resident card, residence card
• UK—application registration card, residence permit, visa

The DMW also asked OFWs to watch out for further advisories about the use of the DMW Mobile App to obtain an OFW Pass.

AS OF 29 JULY 2023:  READ: Starting 29 July 2023, the issuance of all forms of Overseas Employment Certificate (OEC) for rehires or Balik-Manggagawa (BM) shall be free of charge and will not require issuance of an Official Receipt. 

Please be guided accordingly.

01 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 - PILOT TEST RUN

KABAYAN, tuloy-tuloy na ang PILOT TEST RUN ng ating DMW Mobile App at OFW Pass.

Sa Pilipinas at 10 bansa ipinatutupad ang PILOT TEST RUN – Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Singapore (SG), Hongkong (HK), Malaysia (MY), Qatar (QA), Oman (OM), Taiwan (TW), Japan (JP), at United Kingdom (UK).

PAALAALA

1. Paki-update ang DMW Mobile App mula sa Play Store (Google-android) o sa App Store (iOS)

2. Ang One-Time Password (OTP) authentication ay ipadadala sa iyong registered na email address

3. Paki-check ang Spam folder at siguraduhing ang email address na onlineservices@dmw.gov.ph ay kasama sa “Safe Sender’s List” para matanggap mo ang iyong One-Time Password (OTP) authentication code.

4. Ang Overseas Employment Certificate (OEC) ay valid at legal pa rin na dokumento na tinatanggap at kinikilala bilang patunay ng iyong status bilang OFW

TANDAAN

1. LIBRE ang DMW Mobile App at OFW Pass, walang bayad para makuha mo ito.

2. IWASAN ang mga “fixer” o nag-aalok na “aayusin” nila ang paggamit ng Mobile App at pag-rehistro ng iyong OFW Pass. BAWAL po ito.

3. MAKIKILALA ng aming system kung may pekeng dokumentong isinumite at kung may nag-fixer para sa account ninyo. Maaring MAKANSELA ang inyong pagrehistro at baka MA-BLOCK ang inyong account.

Salamat sa inyong pang-unawa at pakikilahok sa ating PILOT TEST RUN.

Patuloy na ipaabot at ipag-alam sa DMW ang inyong feedback at suhestiyon para lalong mapabuti pa ang DMW Mobile App at OFW Pass.

e-mail: ofwpass@dmw.gov.ph

FB at Messenger: https://www.facebook.com/dmw.gov.ph

WhatsApp at Viber (call | SMS):

+63 908-326-8344

+63 927-147-8186

+63 920-517-1059

Maraming salamat KABAYAN!

02 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 - OSAKA, JAPAN PILOT TEST RUN

KABAYAN, ongoing ang PILOT TEST RUN ng ating DMW Mobile App at OFW Pass.

Sa Osaka, Japan may mga masasayang OFWs na na-download ang Mobile App at nakapag-apply para sa kanilang OFW Pass.

Fully digital na ang pagkuha nito Kabayan. Inaasahan namin na wala ka nang problema sa pagpila at mawalan ng oras na sana’y kapiling ang inyong mahal sa buhay habang andito sa Pilpinas.

Ang PILOT TEST RUN natin ay ongoing sa Pilipinas at 10 bansa – Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Singapore (SG), Hongkong (HK), Malaysia (MY), Qatar (QA), Oman (OM), Taiwan (TW), Japan (JP), at United Kingdom (UK).

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲

03 August 2023

“PASSERS” – ito ang tawag sa overseas Filipino workers (OFWs) na successful nang nakuha ang kanilang mga OFW Pass.

Kasama rito ang grupo ng mga OFWs sa UK na tumungo sa opisina ng MWO – London noong Miyerkules, ika-2 ng Agosto para sa rollout at familiarization session.

KABAYAN, makilahok sa PILOT TEST RUN ng DMW Mobile App at OFW Pass para masubukan.

03 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲: Kapag Nakalimutan ang e-mail at Password

KABAYAN, ilang PAALAALA sa mga nakalimot na ng kanilang email address o password.

1. I-click ang account recovery link na ito

(https://onlineservices.dmw.gov.ph/OnlineServices/(S(ifeblfbghxu1osrecdy2xpny))/Public/AccountRecovery.aspx) upang matulungan namin kayo ma-recover ang inyong email account para makagawa ng bagong password.

2. Kapag na-recover mo na ang iyong email at na-reset ang password balikan ang DMW Mobile App para ipagpatuloy ang iyong registration at pagkuha ng OFW Pass.

3. Abangan ang One-Time Password (OTP) authentication na ipadadala sa iyong registered na email address

4. Sundan ang step-by-step procedure sa Mobile App hanggang sa makuha ang iyong OFW Pass. .

TANDAAN:

1. Ang Overseas Employment Certificate (OEC) ay valido at legal pa rin na dokumento na tinatanggap at kinikilala bilang patunay na kayo ay isang OFW.

2. LIBRE ang DMW Mobile App at OFW Pass, walang bayad para makuha mo ito.

04 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 - Hindi Pa Fully Operational

Ang DMW Mobile App – OFW Pass ay kasalukuyan naka-PILOT-TEST sa Pilipinas at sa 10 bansa.

Ito po ay HINDI PA FULLY OPERATIONAL at dumadaan pa rin sa systems improvement. Asahang may mararanasang technical glitches sa panahon ng PILOT TEST.

Ang DMW po ay humihingi ng pang-unawa at pasensya dahil dito. Gayunpaman, patuloy na nireresolba ng ating DMW Technical Team ang lahat ng mga nai-report na technical issues.

Narito naman ang ilang PAALALA para makilahok sa PILOT TEST RUN ng app:

1. Siguraduhing tama ang inyong e-Registration account details para po makapag-log in at ma-access ang inyong account.

2. Kung nakalimutan na po ninyo ang inyong email account o password, tumungo muna sa DMW Online Services para ma-recover ang email o i-reset ang password. Narito po ang link: https://onlineservices.dmw.gov.ph/OnlineServices/(S(d4n3uqocpxqe4jolwjtej4iv))/POEAOnline.aspx

07 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲

Ang 𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 – 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 ay kasalukuyan pa ring naka-𝐏𝐈𝐋𝐎𝐓-𝐓𝐄𝐒𝐓 sa Pilipinas at sa 10 bansa. Ito po ay 𝐇𝐈𝐍𝐃𝐈 𝐏𝐀 𝐅𝐔𝐋𝐋𝐘 𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐀𝐋 at dumadaan pa rin sa systems improvement kung kaya’t may mga technical glitches pa rin tayong nararanasan.

Samantala, ang 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐨𝐯𝐞𝐫𝐬𝐞𝐚𝐬 𝐞𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐞 (𝐎𝐄𝐂), na makukuha rin online sa pamamagitan ng DMW POPS-BaM ay 𝐕𝐀𝐋𝐈𝐃 𝐩𝐚 𝐫𝐢𝐧 𝐚𝐭 𝐦𝐚𝐚𝐚𝐫𝐢𝐧𝐠 𝐦𝐚𝐠𝐚𝐦𝐢𝐭 𝐛𝐢𝐥𝐚𝐧𝐠 𝐭𝐫𝐚𝐯𝐞𝐥 𝐞𝐱𝐢𝐭 𝐩𝐚𝐬𝐬.

08 August 2023

𝐃𝐌𝐖 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩 - 𝐎𝐅𝐖 𝐏𝐚𝐬𝐬 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲

Over the weekend, Migrant Workers Offices (MWO) in Taiwan and Singapore conducted road show sessions introducing the DMW Mobile App and OFW Pass at Filipino community events and activities.

More and more OFWs can now be classified as “PASSERS” having successfully downloaded the DMW Mobile App and applied for their OFW Passes, the digital equivalent of the Overseas Employment Certificate (OEC).

Tandaan KABAYAN, valid at legal pa rin ang OEC at ngayo’y libre na!

Naka-PILOT TEST RUN pa rin sa Pilipinas at 10 bansa ang ating Mobile App at OFW Pass. Salamat sa inyong pang-unawa at pakikilahok.

The DMW Mobile App is a comprehensive mobile platform that provides OFWs with essential services, such as:

• Secure your OFW Pass: The DMW Mobile App allows you to apply for and secure your OFW Pass.
• Check your travel status: The DMW Mobile App allows you to check your travel status, including your visa and passport expiration dates.
• Access government services: The DMW Mobile App allows you to access government services, such as OWWA benefits and the Overseas Employment Certificate (OEC).
• Avail of discounts: The DMW Mobile App allows you to avail of discounts on products and services from partner merchants.

The OFW Pass and the DMW Mobile App are important tools that can help OFWs protect their rights and promote their welfare. They are also convenient and easy to use, making them a valuable resource for OFWs.

Here are some of the benefits of using the OFW Pass and the DMW Mobile App:

• Convenience: The OFW Pass and the DMW Mobile App can be used to facilitate travel, access government services, and avail of benefits and discounts. This can save OFWs time and hassle.
• Security: The OFW Pass is a secure digital identification card that can help protect OFWs from fraud and exploitation.
• Peace of mind: The OFW Pass and the DMW Mobile App can provide OFWs with peace of mind knowing that they have access to essential services and benefits.

If you are an OFW, I encourage you to download the DMW Mobile App and apply for your OFW Pass. These are valuable tools that can help you protect your rights and promote your welfare.

OFW Pass Para sa Mga Pinoy Seaman | Seafarers & Manning Agency Guide | DMW Mobile App | Seabased OFW

Read more for related questions and information regarding: Paano mag register sa OFW Pass or DMW mobile app. Paano mag-log in sa OFW Pass mobile app. Paano mag generate ng QR code. Paano mag upload ng contract at passport. Paano gamitin ang OFW Pass o DMW mobile app. Paano mag generate ng OEC sa OFW Pass. Paano gamitin ang OFW Pass para sa mga seafarer o seaman.

 

What is the OFW Pass or the DMW 

Mobile App?

The DMW Mobile App is a digital solution designed for Overseas Workers (OFWs). This innovative app is a comprehensive mobile platform to enhance your overseas journey, providing essential services such as securing your OFW Pass.

Ang DMW App ay isang makabagong solusyon na idinisenyo para sa mga Overseas Workers (OFWs). Ang app na ito ay isang komprehensibong mobile platform para mapahusay ang inyong paglalakbay sa ibang bansa, sa pamamagitan ng pagbibigay ng mahahalagang serbisyo gaya ng pagkuha ng inyong OFW Pass.

The OFW Pass serves as an identification and a prerequisite for an Exit Clearance for Overseas Workers (OFWs) with active contracts. It is available for FREE through the DMW Mobile App. This convenient and tamper-proof digital identification empowers you with a trusted identity solution, ensuring smoother interactions with employers, government agencies, and service providers.

Ang OFW Pass ay magsisilbing patunay bilang isang OFW at kinakailangang hakbang sa pagkuha ng Exit Clearance para sa Overseas Workers (OFWs) na may aktibong kontrata. Bukod sa "tamper-proof," isa rin sa ginhawang hatid ng digital identification na ito ay katiyakang magiging mas maayos ang pakikipag-ugnayan sa mga employer, ahensiya ng pamahalaan, at mga service provider.

The OFW Pass serves as a digital identity for the OFW. Compared to the Overseas Employment Certificate (OEC), the OFW Pass provides a more convenient experience for the OFW through digitization. The process of acquiring the OFW Pass can be done solely through the DMW Mobile App while the OEC can be obtained through onsite methods at the DMW. The validity of the OEC lasts for only sixty (60) days and can only be used once, while the OFW Pass is valid until the expiration of the OFW’s working contract.

You can get your OFW Pass through the DMW Mobile Application. After submitting the requirements, processing verification, and successfully verifying your application, you can generate and acquire your OFW Pass.

What is the DMW Mobile Application? 

● The DMW Mobile App is a digital solution designed for Overseas Workers (OFWs). This innovative app is a comprehensive mobile platform to enhance your overseas journey, providing essential services such as securing your OFW Pass. 

Ano ang DMW Mobile Application? 

● Ang DMW App ay isang makabagong solusyon na idinisenyo para sa mga Overseas Workers (OFWs). Ang app na ito ay isang komprehensibong mobile platform para mapahusay ang inyong paglalakbay sa ibang bansa, sa pamamagitan ng pagbibigay ng mahahalagang serbisyo gaya ng pagkuha ng inyong OFW Pass. 

What is the OFW Pass? 

● The OFW Pass serves as an identification and a prerequisite for an Exit Clearance for Overseas Workers (OFWs) with active contracts. It is available for FREE through the DMW Mobile App. This convenient and tamper-proof digital identification empowers you with a trusted identity solution, ensuring smoother interactions with employers, government agencies, and service providers. 

Ano ang OFW Pass? 

● Ang OFW Pass ay magsisilbing patunay bilang isang OFW at kinakailangang hakbang sa pagkuha ng Exit Clearance para sa Overseas Workers (OFWs) na may aktibong kontrata. Bukod sa "tamper-proof," isa rin sa ginhawang hatid ng digital identification na ito ay katiyakang magiging mas maayos ang pakikipag-ugnayan sa mga employer, ahensiya ng pamahalaan, at mga service provider. 

How is the OFW Pass different from the Overseas Employment Certificate (OEC)? 

● The OFW Pass serves as a digital identity for the OFW. In comparison to the Overseas Employment Certificate (OEC), the OFW Pass provides a more convenient experience for the OFW through its digitization. The process of acquiring the OFW Pass can be done solely through the DMW Mobile App while the OEC can be obtained through onsite processes at the DMW. The validity of the OEC lasts for only sixty (60) days and can only be used once, while the OFW Pass is valid until the expiration of the OFW’s working contract.

You can get your OFW Pass through the DMW Mobile Application. After submitting the requirements, processing verification, and successfully verifying your application, you will be able to generate and acquire your OFW Pass. 

How long will it take for DMW to verify my requirements? 

● Upon submitting your requirements, please wait 2-3 working days for DMW to process and verify your application. You may then check the app or app notifications to be in the loop regarding your verification status. 

● If your status is on 'pending verification of requirements,' you will receive an app notification regarding updates on your verification status. You may also regularly check the app every now and then to check your verification status.  

Pass Verification Process

How do I know the duration of the validity of my OFW Pass? 

● The general validity of your OFW Pass is based on the duration stipulated in your working contract and as recorded in your eRegistration with your assigned Migrant Workers Office (MWO). 

What is an Exit Clearance?

● Once you have successfully acquired an OFW Pass, you will have to apply for an Exit Clearance to present your OFW Pass as a valid exit pass upon your departure from the Philippines to your working destination. Apply for an Exit Clearance by submitting your Visa via the pop-up notification that appears on the landing page or your OFW Pass. While you can have an OFW Pass without an Exit Clearance, you need to have an OFW Pass in order to apply for an Exit Clearance. 

Do we need an Exit Clearance with the OFW Pass? 

● Your OFW Pass functions as your official digital OFW Identity. Acquiring a verified OFW Pass necessitates the successful submission and verification of your passport and successful verification of your verified working contract. The Exit Clearance, on the other hand, is an additional function for your OFW Pass that you can apply for conveniently so that you can present your OFW Pass as a valid exit pass upon your departure from the Philippines to your working destination. 

Will my OEC still be valid despite the availability of the OFW Pass enrolled as an Exit Clearance? 

● OECs will still be honored for two months after the launch of OFW Pass. This is especially to accommodate non-techie OFWs in transitioning into the digital process. 

How to Register Visa to Exit the Country 

Who can use DMW Mobile? 

● This app is designed to serve all Overseas Workers (OFWs) who have active working contracts deployed abroad or with employers abroad. In the further development of the app, we hope to extend our services and cater to all OFWs. 

● OFWs with active working contracts may use the DMW Mobile app. These include the following:

 

a) OFWs who are currently deployed. 

b) First-time OFWs to be processed by the DMW through recruitment agencies or via direct-hiring and/or government-to-government placement.

c) OFWs who have transferred to a different company or employer and have undergone the contract verification process by the Migrant Workers Office (MWO) or Office of the Labor Attache. 

d) Balik-Manggagawa OFWs, or OFWs on vacation or emergency leave in the Philippines, but will be returning to the same employer. 

Sinong mga maaaring gumamit sa DMW Mobile? 

● Idinisenyo ang app na ito para mapagsilbihan ang lahat ng mga Overseas Workers (OFWs) na mayroong aktibong kontrata sa trabaho. Sa patuloy na pagpapabuti sa app ay inaasahan naming mapalalawig ang serbisyo nito sa lahat ng mga OFWs. 

● Magagamit ang DMW Mobile app ng mga mga OFWs na mayroong aktibong kontrata sa trabaho. Ito'y kinabibilangan ng mga sumusunod 

a) Mga OFWs na kasalukuyang naka-deploy 

b) Mga first-time OFWs na ipoproseso ng DMW sa pamamagitan ng recruitment agencies o sa pamamagitan ng direct-hiring at/o government-to-government placement. 

c) Mga OFWs na lumipat sa ibang kompanya o employer at sumailalim sa proseso ng pagberipika ng kontrata ng Migrant Workers Office (MWO) o Office of the Labor Attache. 

d) Mga Balik-Manggagawa OFWs, o mga OFWs na nakabakasyon o naka-emergency leave sa Pilipinas, ngunit babalik sa parehong employer.

In what countries can I use DMW Mobile? 

● Currently, DMW Mobile is available in select areas in the Philippines but we will expand this soon to the whole country. 

Sa anong mga bansa ko puwedeng gamitin ang DMW Mobile? 

● Sa kasalukuyan ay sa mga piling lugar pa lamang sa Pilipinas available ang DMW mobile ngunit palalawigin namin ito sa buong bansa sa lalong madaling panahon. 

What platforms is the DMW Mobile Application available on?  

● The DWM Mobile Application is available on iOS and Android devices. 

Saang platform pwede ang DMW Mobile Application? 

● Available ang DMW Mobile Application sa IOS at Android devices. 

How do I download the DMW Mobile Application?  

● Simply search the app's name (DMW Mobile) on Play Store (Android) or App Store (IOS), tap on the “Download” or “Install” button, and follow the on-screen instructions to begin using the app on your device successfully. 

Paano ko ida-download ang DMW Mobile Application?

● Hanapin lamang ang pangalan ng app (DMW Mobile) sa Play Store (Andoid) o sa App Store (IOS), i-tap ang "Download" o "Install" button, at sundin ang mga tagubilin sa screen para matagumpay mong masimulan ang paggamit ng app sa iyong device. 

Do I have to be online to use the application? 

 

● Yes. The full functionality of the app and the process of applying for an OFW Pass require online connectivity. As such, please ensure that your mobile data is switched on or you are connected to a secure and reliable internet when applying for an OFW Pass. However, once you have gone through the process successfully and acquired your OFW Pass, you will be able to access your OFW Pass through the app anytime, even while you are offline. 

Kailangan bang naka-online ako para magamit ang application?

● Oo. Kailangan ang online connectivity para ganap na magamit ang app at para sa proseso ng pagkuha ng OFW pass. Dahil dito, siguruhing naka-on ang iyong mobile data o kaya'y nakakonekta ka sa isang maayos at maaasahang internet connection kapag nag-a-apply ng OFW pass. Gayunpaman, kapag nakumpleto mo na ang proseso at nakuha mo na ang iyong OFW pass ay puwede mo nang ma-access ang iyong OFW pass sa pamamagitan ng app anumang oras, kahit na ika'y naka-offline. 

Can I use the app on multiple devices?  

● No. You can only be logged onto your account one device at a time. If you wish to access your account or OFW Pass from a different device, please ensure that you are logged out from your initial device. 

Puwede ko bang gamitin ang app sa maraming device?

● Hindi. Puwede kang mag-log-in sa iyong account sa isang device lamang sa bawat pagkakataon. Kung gusto mong ma-access ang iyong account o OFW Pass sa ibang device ay tiyakin mo munang naka-log-out ka sa device na nauna mong ginamit. 

Is the app available for free?  

● Yes, downloading the app and availing of its current services are available for free. Acquiring an OFW Pass is FREE OF CHARGE. 

Libre ba ang naturang app? 

● Oo, libre ang pag-download sa app at ang pag-avail sa mga kasalukuyang serbisyo nito. Wala rin bayad ang pagkuha ng OFW Pass.

How can I provide feedback or report issues with the app?  

● Provide feedback, report issues, or seek assistance by contacting the app's customer support team directly through ofwpass@dmw.gov.ph, 

DMW FB Messenger 

https://m.me/dmw.gov.ph 

Or Call | WhatsApp | SMS | Viber 

+63 9083268344 

+63 9271478186 

+63 9205171059 

Paano ako makapagbibigay ng puna o makapagbabahagi ng mga naging karanasan ko sa paggamit ng app?

● Puwede kang magbigay ng puna, mag-ulat ng mga isyu, o humingi ng tulong sa pamamagitan ng direktang pakikipag-ugnayan sa customer support team ng app sa ofwpass@dmw.gov.ph. 

DMW FB Messenger 

https://m.me/dmw.gov.ph 

O tumawag sa WhatsApp | SMS | Viber 

+63 9083268344 

+63 9271478186 

+63 9205171059

How can I contact customer support?  

● For customer support, you may email us on ofwpass@dmw.gov.ph 

DMW FB Messenger 

https://m.me/dmw.gov.ph 

Or Call | WhatsApp | SMS | Viber 

+63 9083268344 

+63 9271478186 

+63 9205171059 

Paano ako makikipag-ugnayan sa customer support?

● Maaari kang sumangguni sa ofwpass@dmw.gov.ph 

DMW FB Messenger 

https://m.me/dmw.gov.ph 

O tumawag sa WhatsApp | SMS | Viber 

+63 9083268344 

+63 9271478186 

+63 9205171059 

How often is the app updated? 

● Check the app store periodically for updates and consider enabling automatic updates for the app on your device to ensure that your app is at its latest version.

Gaano kadalas ang pag-update sa app? 

● Palagiang suriin ang app store para makakuha ng update. Maaari mo rin i-set ang automatic updates ng app sa iyong device para matiyak na nasa pinakabagong bersyon ang iyong app. 

Which languages does DMW Mobile support?  

● DMW Mobile is available in both English and Filipino. You may set your preferred language in “Settings”. 

Sa anong mga wika gumagana ang DMW Mobile App?

● Available ang DMW Mobile App sa parehong wikang Ingles at Filipino. Maaari mong itakda ang gusto mong wika sa "Settings." 

There has been an initial app by the DMW. What’s new with this iteration? 

● The newly improved DMW Mobile App offers the following refined features to better serve our OFWs 

a) An overhauled and enhanced user interface for improved user experience.

b) Improved user flow for an intuitive application process. 

c) Two-step authentication through mobile number for increased security. d) Integration of identity intelligence technology in the verification of your IDs. You can get your ID verified from the comfort of your home! 

e) Introduction of the OFW Pass and Exit Clearance, an OFW-friendly replacement of the OEC with longer validity and repeatable use. 

f) Multiple bug fixes for a seamless user experience for the OFWs. 

g) And many more services in the coming updates! 

Nagkaroon ang DMW ng paunang app. Anong bago sa pagkakataong ito?

● Ang pinahusay na DMW Mobile App ay nag-aalok ng mga tampok na features para mas mapagsilibihan ang ating mga OFWs 

a) Mas pinaghusay na user interface para mas mapagbuti ang karanasan ng mga gagamit. 

b) Mas maayos na user para madaling gamitin at unawaiin. 

c) Two-step authentication sa pamamagitan ng mobile number para sa mas garantisadong seguridad. 

d) Pagkakaroon ng identity intelligence technology sa beripikasyon ng iyong mga ID. Ang iyong ID ay maaaring maberipika kahit nasa bahay ka lamang. e) Ipinakikilala rin ang OFW Pass at Exit Clearance, na magsisilbing kapalit ng OEC na mayroong mas mahabang bisa at maaaring gamitin nang makailang-ulit. 

f) Multiple bug fixes para sa mas maagang paggamit ng mga OFW. 

g) At mas marami pang serbisyo sa mga darating pang update!

How do I create an account? 

● You can only create an account for the DMW Mobile Application through your eRegistration credentials. Head on over to DMW Online Services Portal to create an account and use the email and password to log into the DWM Mobile app. 

Paano ako gagawa ng account? 

● Maaari ka lamang gumawa ng account para sa DMW Mobile application sa pamamagitan ng iyong eRegistration credentials. Magpunta lang sa DMW Online Services Portal para gumawa ng account at gamitin ang iyong email at password para makapag-log-in sa DMW Mobile app. 

How do I log in?

● You may log in using the same email and password that you use for e-Registration at DMW Online Services Portal. For first-time users, you will be asked to enter your mobile number for one-time password (OTP) verification. 

Paano ako magla-log in? 

● Maaari kang mag-log in sa pamamagitan ng parehong email at password na ginamit mo para sa e-Registration sa DMW Online Services Portal. Para sa mga unang beses na gagamit ay hihingin ang inyong mobile number para sa one-time password (OTP) verification.

How do I delete my account?  

● It is not possible for you to delete your e-Registration or DMW account. 

Paano ko tatanggalin ang aking account?

● Hindi mo puwedeng tanggalin ang iyong e-Registration o DMW account. 

Are my credentials and personal information secure? 

● The information that we collect, store, and use will only be utilized for the purposes indicated in the Data Privacy of the DMW Mobile app, which can be seen on the app. 

Ligtas ba ang aking mga credential at personal na impormasyon? 

● Ang mga kinalap at inimbak na impormasyon ay gagamitin lamang para sa mga layuning nakasaad sa "Terms and Conditions" ng DMW Mobile app, na makikita sa mismong app. 

What happens to my data if I uninstall the app? 

● Uninstalling the app will only remove the app from your device while your account data will be retained in our system if you already have an existing account. 

Anong mangyayari sa aking mga datos sakaling i-uninstall ko ang app?

● Oras na i-uninstall mo ang app ay maaalis lamang ito sa iyong device habang ang mga datos ng iyong account ay mananatili sa aming system kung mayroon ka nang umiiral na account. 

My Passport I.D. was rejected. What should I do? 

 

● When scanning your passport I.D., please ensure that you angle your camera properly in order to follow the grid lines. Additionally, no other unnecessary objects should be within the frame. Moreover, the scanned capture of your I.D. should be clear and legible. 

Hindi tinanggap ang aking Passport I.D. Anong gagawin ko?

● Sa pag-scan ng iyong passport I.D. ay siguruhing maayos na naka-anggulo ang iyong camera para masundan ang mga linya ng grid. Bukod pa riyan, wala rin dapat sa loob ng frame ang mga bagay na hindi kailangan. Malinaw rin dapat ang kuhang scan ng iyong ID.

My selfie photo was rejected. What should I do? 

 

● When taking your selfie, please take it from an angle at which your entire face can be seen. Refrain from using accessories that obstruct your face, such as caps, hats, face masks, glasses, etcetera. Do not use flash. Your selfie photo should display your face that can be properly recognized. 

Hindi tinanggap ang aking selfie photo. Anong gagawin ko?

● Sa pagkuha ng iyong selfie ay tiyaking nasa anggulo ito kung saan makikita ang iyong buong mukha. Iwasang gumamit ng mga acessory na makahahadlang sa iyong mukha gaya ng sombrero, face mask, salamin at iba pa. Huwag din gumamit ng flash. Dapat ay maayos na nakikita ang iyong mukha sa kuhang selfie na larawan. 

My Visa I.D. was rejected. What should I do? 

● When scanning your Visa I.D., please ensure that you angle your camera properly in order to follow the grid lines. Additionally, no other unnecessary objects should be within the frame. Moreover, the scanned capture of your Visa I.D. should be clear and legible. 

Ang aking visa ID ay hindi tinanggap. Anong gagawin ko? 

● Sa pag-scan ng iyong Visa I.D. ay siguruhing maayos na naka-anggulo ang iyong camera para masundan ang mga linya ng grid. Bukod pa riyan, wala rin dapat sa loob ng frame ang mga bagay na hindi kailangan. Malinaw rin dapat ang kuhang scan ng iyong Visa ID. 

My application was rejected and I received the prompt “Your contract was not found in our system. Please contact your MWO for assistance.” What should I do? 

● Please get in touch with your assigned Migrant Workers Office (MWO) to verify your contract. 

● In case you transfer to a different company or employer, your contract will need to be registered and verified by the Migrant Workers Office (MWO) or Office of the Labor Attache which will then have to go through the contract verification process. After 24 hours upon verification, you can start applying for the OFW Pass online.

SUMMARY

The Department of Migrant Workers (DMW) introduceD the digital "OFW Pass" as a replacement for the traditional Overseas Employment Certificate (OEC), aiming to simplify the departure process for overseas Filipino workers (OFWs).

The OFW Pass will address the need for OFW registration when leaving the country, rendering the OEC unnecessary. The OFW Pass will significantly streamline the process of obtaining clearance or registration before departure. The primary objective is to enhance accessibility and convenience while ensuring that OFWs are registered with the department, providing vital information about their employment abroad.

DMW emphasized that the OFW Pass eliminates the requirement for on-site processing of OECs since migrant workers will be able to submit the necessary information online. OFW Pass highlight is the convenience of securing the OFW Pass directly on their smartphones, making it easily accessible.

Furthermore, unlike the OEC, there will be no P100 fee associated with obtaining the OFW Pass. The Department of Finance has granted permission to waive this fee.

Finally, the 60-day validity period for OECs has been eliminated with the introduction of the OFW Pass.

For more inquiries and concerns,

FB Messenger

https://m.me/dmw.gov.ph

Email:

ofwpass@dmw.gov.ph

Or Call | WhatsApp | SMS | Viber

+63 9083268344

+63 9271478186

+63 9205171059

#OFWPass #DMWApp #ofw #seaman

In the News - 10 July 2023

PBBM wants Overseas Employment Certificates free for OFWs

President Ferdinand R. Marcos Jr. has directed the Department of Migrant Workers (DMW) to explore the possibility of making the application for Overseas Employment Certificate (OEC) free of charge.

In a statement on Sunday, the Presidential Communications Office (PCO) said the President issued the directive during a meeting with the DMW, Bureau of Immigration (BI), and Department of Information and Communications Technology (DICT) in Malacañang Palace.

During the said meeting, the DMW also presented the DMW Mobile App which aims to “make an overseas Filipino worker’s (OFW) journey easier.”

The app contains the OFW Pass, a digital and secure version of the OEC which serves as the digital identity of workers.

After a two- to three-month transition period upon activation, the OFW Pass will completely replace the OEC.

The OFW Pass and OEC have significant differences.

The OFW Pass is QR-code generated and can be acquired only through the app, while the OEC requires onsite processing with a PHP100 charge.

The OFW Pass is valid until the expiration of the OFW’s work contract, while the OEC lasts for only 60 days.

Those who can avail of the OFW Pass are first-time OFWs; returning OFWs or those vacationing in the Philippines but will go back to same employer; and OFWs who have transferred to a different employer or whose contracts need to be registered and verified by the Office of the Labor Attaché.

In his inaugural State of the Nation Address in 2022, President Marcos directed the DMW and the DICT to automate the verification of contracts and issue OECs that can be stored on smartphones.

DMW Secretary Susan Ople said Marcos welcomed the development of the mobile application as it is a simple yet effective digital solution to the OEC problems encountered by OFWs when seeking jobs abroad.

She said the mobile application is for free as the government’s way of honoring the country’s “modern-day heroes.”

“His mandate was to make sure that our OFWs will not pay when using the app and when they download the OFW Pass," said Ople.

DMW is currently waiting for the approval of the DICT, maybe within the week, for the official launch of the DMW Mobile App to ensure its cybersecurity features.

To disseminate the app, the DMW established the OFW Pass Teacher, a volunteer system where registered OFWs will be given relevant materials to teach other OFWs how to utilize it.

The agency is also expected to integrate its mobile app with the BI’s eTravel and e-Gate systems and eventually link it to DICT’s eGov PH Super App.

Google Play and Apple App Store both approved the app for downloading. (PNA)

In the News - July 12, 2023

DMW set to kick off its modernization program with the launch of the OFW Pass

Migrant Workers Secretary Susan Ople today said the Department of Migrant Workers (DMW) will kick-off its modernization program with the forthcoming launch of a digital app containing the OFW Pass, the digital alternative to the Overseas Employment Certificate (OEC). 

Ople said the DMW mobile app is now undergoing rigorous testing by the Department of Information and Communications Technology (DICT) prior to a formal launch. “We acknowledge the help and support being provided by the DICT to make sure that our mobile app will be secure,” the secretary said.

In her presentation to the media at the Kapihan sa Manila Bay Forum hosted by veteran journalist Marichu Villanueva of the Philippine Star, Ople said the idea for the app and OFW Pass came from the clamor of Overseas Filipino Workers (OFWs) for a more convenient alternative to the OEC which comes in paper form and with a P100 fee.

Based on the directive of President Ferdinand Marcos, Jr. the DMW has issued an order making the OFW Pass and DMW Mobile App free to all OFW users. 

“President Marcos made it clear that the OFW Pass should be free in honor of the huge sacrifices being made and contributions of our modern-day heroes to the needs of their respective families and the Philippine economy as a whole,” Ople said.

She cited data from the Bangko Sentral ng Pilipinas (BSP) that shows a 3.2% increase in dollar remittance flows from January to April 2023 ($10, 487, 040) to that of the same period last year ($10,166, 678).

“Foregoing the P100 per OEC charge was an easy decision to make given the enormous and consistent contributions of our OFWs to the country’s economic growth and the sustenance of their families,” Ople stressed.

The OFW Pass is set to be launched right after the DICT gives its green light to the DMW. The DMW mobile app will be available on Google Play and Apple Store. The DMW and the Bureau of Immigration signed a Memorandum of Agreement to make sure both agencies are in sync in terms of database management and other relevant processes.

“Our goal is to make the journey of our OFWs much easier. The OFW Pass, in comparison with the decades old OEC, is convenient, practical, and free of use. In the next phase, we hope to be able to add more features to our mobile app and integrate this with the e-Gov app of the DICT, but for now we prefer to focus on educating our OFWs on the features of the OFW Pass,” Ople said.

About DMW

The Department of Migrant Workers (DMW) is the executive department of the Philippine government responsible for the protection of the rights and promotion of the welfare of Overseas Filipino Workers (OFWs) and their families. It was created by virtue of Republic Act No. 11641, which was signed into law by President Rodrigo Duterte on February 3, 2022.

The DMW has a broad mandate, which includes:

• Formulating and implementing policies and programs for the protection and promotion of the rights and welfare of OFWs;
• Providing assistance to OFWs and their families in times of need;
• Promoting the interests of OFWs in the international community;
• Monitoring and evaluating the performance of recruitment agencies;
• Ensuring that OFWs are aware of their rights and responsibilities;
• Providing training and skills development programs for OFWs;
• And other related functions.

The DMW is headed by the Secretary of Migrant Workers, who is appointed by the President. The current Secretary is Susan Ople, the daughter of former Labor Secretary Blas Ople, who is considered the "father of OFWs."

The DMW has two attached agencies: the Overseas Workers Welfare Administration (OWWA) and the National Maritime Polytechnic (NMP). OWWA is responsible for providing social protection and welfare services to OFWs and their families, while NMP is responsible for providing maritime education and training to OFWs.

The DMW is a new department, but it has already made significant progress in protecting the rights and promoting the welfare of OFWs. For example, the DMW has negotiated with foreign governments to improve the working conditions of OFWs, and it has also provided assistance to OFWs who have been abused or exploited.

The DMW is committed to working with the government, the private sector, and civil society to ensure that OFWs are treated with dignity and respect. The DMW is also committed to promoting the interests of OFWs in the international community.