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How To Get BOQ Quarantine Certificate Online - For OFWs & Arriving Filipinos - Step By Step Video Guide



Update as of 07 September 2021

One-Stop-Shop for Seafarers (OSS) Reminders to all LMAs 


In reference to the Meeting convened by the One-Stop-Shop for Seafarers last 06 September 2021, we are sharing with you the following reminders and requirements by the OSS which all LMAs must follow for the arrival of seafarers for your information and guidance:


For the guidance of everyone, here is the swab and release process in an ideal scenario wherein the crew was swabbed on the 5th or 7th day, as the case may be. Please note that the BoQ unified certificate is the only document that's required in order for the crew to be released from quarantine.

 

For the swab result, the lab will forward this to BoQ and should only be released to the crew at the same time as the BoQ unified certificate or after.


The BoQ unified certificate will be uploaded to the One Health Pass app.



For Philippine-vaccinated crew or vaccinated crew coming from green countries with BoQ certification:


·        Swab - 5th day


·        Release of BoQ unified certificate - 6-10pm on the 6th day


·        Check out from QF - 7th day


 

For non-vaccinated crew coming from non-restricted countries:


·        Swab - 7th day


·        Release of BoQ unified certificate- 6-10pm on the 9th day


·        Check out from QF - 10th day



For crew coming from restricted countries:


·        Swab - 7th day


·        Release of BoQ unified certificate - 6-10pm on the 13th day


·        Check out from QF - 14th day



It is very important that the crew register in OHP prior to boarding from the country of origin in compliance to BoQ memo 2021-13.


Furthermore, FirstAide e-CIF should also be accomplished before arrival or 1 day after arrival, at the latest.


Crew should pass by the FirstAide booth in NAIA or Eva Macapagal terminal to submit photocopy of their seaman's book with attestation. Failure to do so will mean delays in the process.


In order to avoid delays in swabbing, the LMAs are requested to check upon arrival of the crew if they have registered in One Health Pass, FirstAide e-CIF and if they passed by the FirstAide booth to submit their seaman's book with attestation.


If they have not done so, please advise them to comply within 1 day upon arrival.



Source: 

JOINT MANNING GROUP (JMG)

Memorandum-Circular No. 113-21



Update as of 10 March 2021

Alternative way to get your BOQ Clearance Certificate
Manning Agency or you should have procured the BOQ Certificate/clearance before checking out at the quarantine facility.
Send the following details to below email (attach files/photos as necessary):

    boq.qc1@gmail.com     helpdeskboq@gmail.com

1) FULL NAME: LAST NAME, FIRST NAME, MIDDLE NAME 2) DATE OF ARRIVAL IN PHILIPPINES 3) FLIGHT DETAILS/FLIGHT ITINERARY/FLIGHT TICKET OF THEIR ARRIVAL IN PHILIPPINES 4) INDICATE IF SEABASED/LANDBASED OFW/RETURNING FILIPINO A) IF SEABASED PLEASE INDICATE THEIR LOCAL MANNING AGENCY VESSEL NAME LAST PORTS WITHIN 14 DAYS 5) COMPLETE HOME ADDRESS/DESTINATION (STREET/BARANGAY/MUNICIPALITY/REGION) 6) QUARANTINE FACILITY CERTIFICATE OF ISOLATION WITH CHECK IN AND CHECK OUT DATES SIGNED BY HOTEL MANAGER (MUST CONTAIN CONTACT DETAILS OF QUARANTINE FACILITY FOR VERIFICATION) 7) 5 DAY RTPCR/SWAB RESULT (IF THERE IS A PASSWORD FOR THE RESULT PLEASE STATE OR INCLUDE THE PASSWORD, AS WELL) 8) PICTURE OF THEIR PASSPORT ID 9) PICTURE OF THE BUREAU OF IMMIGRATION STAMP WHEN THEY ARRIVED IN THE PH (IF APPLICABLE) Source: NAIA-MARINA-LMA OSS Viber Group



Additional Contact Information:


Send e-mail for request for BOQ Clearance on the following:

        
            boq.qc1@gmail.com         quarantinecertificate2020@gmail.com         helpdeskboq@gmail.com


Then afterwards, you may follow-up by calling on the following landline number:

            53187500 loc 121


______________

Update as of 08 March 2021

For follow-ups you may contact:

BOQ Help Desk 1 : +63 961 899 0779
BOQ Help Desk 2: +63 951 210 8105

For faster processing, please prepare the following details:

Complete Name:
Complete Address:
Hotel:
Date of Arrival:
Date Swabbed:
No. of Days at the Hotel:
e-mail Address:
Contact Number:

Also, prepare the copy of the official RT-PCR results.


Source: NAIA-MARINA-LMA-OSS Viber Group


UPDATE AS OF 22 OCTOBER 2020
NEW ALTERNATE PROCESS DUE TO PROBLEM BETWEEN RED CROSS AND PHILHEALTH

Steps in verifying negative ofws 1. To houseparent OWWA/PCG Open this google link and to search and verify the linelist of negative OFWs https://drive.google.com/drive/folders/1MeZcVh2QrlTBrh26unSbNOmSfi63DIbq?usp=sharing 2. For printing of quarantine certificates - once name of OFW is in the line list Open the goggle link for quarantine certificate https://drive.google.com/drive/folders/1cEM31jUghFISHU3YRsVooi2qHE5UFENt?usp=sharing You can search and print the quarantine certificate of the negative OFW that was verified in the goggle link for negative linelist Printing of certificate 1. Business center of hotels ( ideally before ofw go to pitx or terminals, QCs are already printed in the hotels) 2. PITX/terminals Verify negative line list through goggle link for negative line list Print QCs, search Quarantine certificates through the goggle link for quarantine certificates Other sources of verification 1. Negative linelist data of individual agencies All lab sends the results simultaneously to all official emails of agencies OWWA, BOQ, PCG, OSS 2. QUARANTINE CERTIFICATES BOQ sends summary of individual quarantine certificates to all agencies OWWA, PCG, OSS


BOQ Launches Online Processing Of Quarantine Certificates In Compliance To National Privacy Law And For Faster Issuance To OFWs http://quarantine.doh.gov.ph/quarantine-certificate/ OFW quarantine clearance now available online http://www.covid19.gov.ph/ofw-quarantine-clearance-now-available-online/ The Sub-Task Group for the Repatriation of Overseas Filipino Workers (OFWs), composed of the Bureau of Quarantine and the Philippine Coast Guard, has decided to release online the Quarantine Certificates issued to returning OFWs from abroad who have completed the mandatory facility-based quarantine and who have tested negative in their recent Reverse Transcription Polymerase Chain Reaction test to hasten their repatriation. Get your Bureau of Quarantine Certificate in minutes! Step 1: Please login to https://quarantinecertificate.com/ to request a copy of your BOQ Quarantine Certificate.
Step 2: Fill the form with correct information and upload required valid attachments for faster processing.
Step 3: You can receive and download your digital certificate and notification in your email.
Step 4: Please login to https://quarantinecertificate.com/verify to verify the validity of your certificate.
Step 5: You may contact our support team in the following: Globe line 0971-8424980 Smart line 0998-5893982 Email stg.repat.ofw@coastguard.gov.ph Boq email boqrepatriation@gmail.com BOQ Land-line 5318-7500 Coast Guard Land-line 8527-8481 local 7015, 6402, 6295 You can apply, check the status of your application and download your Quarantine Certificate here: http://www.quarantinecertificate.com Philippine Red Cross - COVID-19 Platform - Verify BOQ Certificate https://redcross.com.ph/verify The Department of Health (DOH) holds the over-all technical authority on health as it is a national health policy-maker and regulatory institution. https://www.doh.gov.ph/ Bureau of Customs: http://customs.gov.ph/ Bureau of Immigration: http://www.immigration.gov.ph/
Expect more Boholano Overseas Filipino Workers (OFWs), seafarers, and locally stranded individuals (LSIs) coming home soon as the Sub Task Group for the Repatriation of OFWs (STG RO) has turned to a faster method to hasten the repatriation program. A sub-group of the Inter Agency Task Force on the Management of Emerging Infectious Diseases, the STG RO composed of the Bureau of Quarantines (BOQ) and the Philippine Coast Guard (PCG), has decided to release online the Quarantine Certificates issued to returning OFWs from abroad who have completed the mandatory facility-based quarantine. The Department of National Defense, PCG, Overseas Workers Welfare Administration (OWWA), and the BOQ agreed on the online release of Quarantine Clearance for the OFW, Filipino seafarers, and returning Filipinos who tested negative in their recent Reverse Transcription Polymerase Chain Reaction (RT-PCR) test on May 20, 2020. This is so that OFWs who are cleared of the viral disease can rejoin their families as per agreed protocols. According to Department of Health Undersecretary Maria Rosario Singh-Vergiere during a townhall meeting with the Presidential Communications Operations Office on May 22, the government is keen on the RT PCR as this is a more reliable test as it determines the presence of the virus in asymptomatic patients. Real-time RT-PCR is a nuclear-derived method for detecting the presence of specific genetic material from any pathogen, including a virus. The readily available Rapid Antibody Test, she explained, can only be used after the patient has exhibited symptoms of about seven days. As of May 21, 2020, about 14,669 overseas Filipinos have been issued clearance to return home to their provinces and towns, STG RO said. But owing to the travel restrictions and the inconveniences of lining up to claim the clearances, the STG has posted the clearance online. Through STG RO Advisory Number 052020-001, dated May 31, the repatriation agencies had published the quarantine certificates on the PCG website (www.coastguard.gov.ph) and Facebook page (@Philippine Coast Guard), where OFWs concerned may download and print or screenshot their respective BOC-PCG quarantine certificates as evidence of their health condition when returning to their respective home communities. The same website also published the OFW’s Philippine Red Cross RT-PCR test laboratory report and a Master List of the OFWs qualified by the STG to return home. The advisory, signed by Admiral Joel S Garcia PCG, also said all LGUS, Local Health Offices, Regional Task Forces of the National Task Force COVID-19, the Armed Forces of the Philippines, and the Philippine National Police units, and personnel manning checkpoints and other government units and private entities concerned are informed and enjoined to extend assistance to the qualified OFWs returning to their communities. https://pia.gov.ph/news/articles/1042672




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