Garuda Indonesia (GA Airlines) - Passenger Guidelines Before Flight - Indonesian Government Passenger Regulations To Prevent COVID-19

Garuda Indonesia fully supports the implementation of the Government Regulations to prevent the spread of COVID-19, therefore before your flight: 

Referring to Government/Authority regulation, we require each passenger to complete the following documents: 

A.      Health Certificate (COVID-19 Free Result) 

• Domestic Flight 
• PCR Test with NEGATIVE resultsorRapid Test with NON-REACTIVE results, with avalidity period 14 daysat maximum upon departure; 
• For areas that do not have facilities to conduct Rapid Test / PCR Test, please provide symptom-free certificate such as influenza issued by a hospital / community health centre doctors. 
• For some destinations other additional / special requirements apply, detailed information in the table below. 
• Electronic Health Alert Card 

For those of you flying domestic flights within Indonesia are required to fill a Health Alert Card from the Indonesian Ministry of Health via E-HAC (Electronic Health Alert Card) that can be accessed on: 

  •  Indonesian Ministry of Health official web
oryou can also install the E-HAC app on your smartphone that can be downloaded on the following links:
 • Android Play Store
  • Apple App Store
 

• International Flight (from other country to Indonesia) 
• In accordance with government / authority regulations as explained in the table below 
• PCR Test in Bahasa or English with NEGATIVE results with avalidity period 7 daysat maximum since published by health facilities. 
  
  (Passengers with flight transiting in Jakarta (Soekarno-Hatta International Airport (CGK)) who cannot provide a negative PCR/Swab test result, will be allowed to fly from the origin country to enter Indonesia. However, upon arrival at CGK airport, the passenger must go through a PCR/Swab test & quarantine procedure by the local authority until a negative PCR result is issued before continuing their journey. Information on international passengers' arrival health protocol in CGK airport can be foundhere) 
• Electronic Health Alert Card 

For those of you entering Indonesia are required to fill a Health Alert Card from the Indonesian Ministry of Health via E-HAC (Electronic Health Alert Card) that can be accessed on: 

  •  Indonesian Ministry of Health official web
oryou can also install the E-HAC app on your smartphone that can be downloaded on the following links:
 • Android Play Store
  • Apple App Store
 

• International Flight (from Indonesia to other country) 
• In accordance with government / authority regulations as explained in the table below 

 

B.      Domestic Travel Requirement Table 

Every person is eligible to travel as long as fulfilling the Health Certificate with a COVID-19 free result andthe required documents referring to the origin/destination policy on the following table. 

Flight Route	Health Certificate a non-reactive Rapid Test result or negative PCR/Swab Test result*	Health Certificate a negative PCR/Swab Test result*	Additional Requirements (Referring to the provisions of the Government / local authorities)
DOMESTIC FLIGHT
To DPS	✓		All passengers are required to register themselves at the https://lovebali.baliprov.go.id/.  Passengers who are unable to show a valid COVID-19-free Certificate are obliged to take a PCR-based swab test or rapid test in Bali
To/From DJJ		✓	Flight To DJJ:  ID issued outside Papua: must include negative PCR/Swab test result  ID issued in Papua (KTP/Family Card/Certificate of Domicile/Letter of Employment in Papua): must include non-reactive/negative Rapid/PCR/Swab test from a health facility and related ID/Letter  Flight From DJJ:  ID issued outside Papua: must include statement letter of not returning to Papua within 1 year (duty stamped)
To TIM	✓		If the Passenger does not bring a COVID-19 free certificate / COVID-19 free letter has expired / COVID-19 free letter signed by a General Doctor without specifying a License Letter for Practice (SIP) or NIP for Government Doctors / Passengers having a history of COVID-19  symptoms (fever / cough / runny nose) during the last 14 days then on arrival in the Mimika Regency must undergo a repeat Rapid Test at the arrival terminal by Timika KKP officers at a cost of Rp. 600,000 / person with the cost borne by the passenger. If proven to be reactive, they will be isolated in a place provided by the Mimika Regency Government and scheduled to conduct a Swab / PCR test at its own expense, if positive COVID-19 maintenance costs are the responsibility of the Government.
To LBJ	✓		Provision apply for leisure traveler to LBJ:  Submit online registration for Labuan Bajo tourist/visitor where could be accessed on https://booking.labuanbajoflores.id/.
From AMQ	✓		Flight form AMQ, Only Rapid Test results from one of referred hospitals by the Ambon Government will be accepted:  RS Al-Fatah   RS Sumber Hidup (GPM)  RS Bhakti Rahayu  RS Hative (Otto Kwik)  Laboratorium Klinik Prodia  Klinik Kimia Farma
To/from MKQ	✓		Endorsement letter from the agency for those traveling on a business  Enclose Merauke Entry-Exit Permit (Surat Izin Kelar Masuk Merauke) where the information could be accessed on bit.ly/formsikm.
To/from BIK		✓	Flight to BIK:  ID issued outside Papua: must include negative PCR/Swab test result  ID issued in Papua (KTP/Family Card/Certificate of Domicile/Letter of Employment in Papua): must include non-reactive/negative Rapid/PCR/Swab test from a health facility and related ID/Letter    Flight from BIK, Only Rapid Test results from one of referred hospitals by the Biak Government will be accepted:  Indonesian Navy Hospital  Indonesian Air Force Hospital  Biak Numfor Police Clinic  Health Facilities at Frans Kaisiepo Biar Airport
Within / Intra NTT Region	-	-	Not required to enclose rapid test or PCR/Swab Test result, but required to fill a Health Alert Card from the Indonesian Ministry of Health via E-HAC application (Electronic Health Alert Card) [link below].
To SOQ		✓	ID issued in Papua & Papua Barat and government employees/Indonesia Army Force/Indonesian Police with assignment letter at Sorong: must include non-reactive/negative Rapid/PCR/Swab test from a health facility and related ID/Letter  ID issued outside Papua & Papua Barat: must include negative PCR/Swab test result (except for government employees/Indonesia Army Force/Indonesian Police with assignment letter at Sorong and/or Transit Passenger)  Transit passenger at SOQ: include non-reactive Rapid test result  Effective Date: 8 October 2020 – 30 November 2020
To/from NBX		✓	Flight to NBX:   All passengers (Papuan and non-Papuan identity / domicile) must show an Entry Permit signed by the Regent / Regional Secretary / Daily Chairperson of the COVID 19 Task Force for Nabire Regency. For SIM processing, it can be done by family / company / relatives who are in Nabire.  ID/Domicile Non-Papua: must include negative PCR/Swab test result with 7 days validity period   ID/Domicile Papua (KTP/Family Card/Certificate of Domicile) or Letter of Employment/Duty in Papua: include non-reactive rapid test result with 5 days validity period and related document (ID/Family Card/Certificate of Domicile/ Letter of Employment/Duty in Papua)  For passengers whose Rapid / PCR / Swab test results exceed the predetermined time limit, a medical examination will be carried out according to the COVID 19 protocol at the airport and all costs are the responsibility / burden of the passenger concerned    Flight from NBX:  Non-reactive Rapid Test result with validity period 5 days or negative PCR/Swab Test result with validity period 7 days since published by health facilities.
Other Destination from stated above	✓
INTERNATIONAL FLIGHT
to Jakarta / Surabaya	✓		• Entry Requirements to Indonesia in accordance with the provisions of the IATA Travel Center  • International flight passengers destined to Indonesia who cannot provide negative PCR/Swab test result will be allowed to fly and enter Indonesia, however, the passenger must go through a PCR/Swab test & quarantine procedure by the local authority upon arrival in Indonesia. Information about PCR test upon arrival in Jakarta can be found here More information on international passengers arrival health protocol in Jakarta (Soekarno-Hatta International Airport (CGK)) airport can be found here
to Denpasar	✓		• Entry Requirements to Indonesia in accordance with the provisions of the IATA Travel Center  • Passengers who cannot provide a negative PCR/Swab test result will be allowed to fly to Denpasar/Bali, however, the passenger must go through a PCR/Swab test upon arrival at their own cost at a health facility referred by the local authority & conduct a self-quarantine until the test result is issued • All passengers are required to register themselves at the LoveBali website here
to Other Country			Requirements should refer to each destination country's policy which information can be found on IATA Travel Center here or visit each destination country officiao website (government, embassy, and related authority's) as follows: • Singapore - Changi International Airport (SIN) • Kuala Lumpur - Kuala Lumpur International Airport (KUL) • Tokyo - Haneda International Airport (HND) & Osaka - Kansai International Airport (KIX) - passengers destined to Tokyo & Osaka are required to fill Questionnaire of Japanese form [download here] and the Travel Health Declaration of Japanese form [download here] • Hong Kong - Hong Kong International Airport (HKG) • Seoul - Incheon International Airport (ICN) • Amsterdam - Schipol International Airport (AMS) - passengers destined to Amsterdam are required to fill the Travel Health Declaration of Netherland form [download here]
REMARKS:  At the departure/arrival station passengers might get additional checks from the local authorities and are asked to fill out a form / statement in accordance with local regulations.  For Connecting Flight, requirement apply based on the requirements of each route / sector.  For example, for TKG-CGK-DPS flights, the requirements of each route / sector apply, namely TKG-CGK and CGK-DPS routes / sectors.

For more information regarding Health Certificate (COVID-19 Free) requirements visit our webpage on http://bit.ly/KebijakanOperasionalCovid19    

 

C.      Convenient & Safe Travel Information 

• Verification & Validation of COVID-19 Free Health Certificate 
  
  For Domestic flights, at some stations Passengers are required to go through a verification & validation process of a COVID-19 Free Health Certificate from the Local Port Health Office or local authorities during departure process. For flights from CGK Passengers must go through the verification & validation process of the CGK Port Health Office Counter at Gate 3 of the CGK Terminal 3 building. 
• Install PeduliLindungi App 
  
  Every passenger is required to install the official PeduliLindungi app from the Indonesian government on their phone that can be downloaded on the following links: 
• Android Play Store 
• Apple App Store 
• Wear Masks Onboard & in Airport Area 

Every passenger is required to put on a mask at the airport and during flight. Garuda Indonesia also urges passengers to prepare their own masks as well as own personal hygiene kits according to their individual needs before the flight. 

 

Passengers must prepare the copies of the required documents before arriving at the airport which will be reported and given to the Check-in Counter staff at the airport during Departure, original documents are kept by the Passengers.Garuda Indonesia is not responsible for any errors or lack of required documents and has the right to cancel passenger flight. 

Thus we convey this information, thank you for your trust to always fly with Garuda Indonesia. 

 

Reminders From: Garuda Indonesia 

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