Indonesia Ports Crew Change Information and E-Visa

Additional Ports for Crew Change in Indonesia & E-Visa 

Please find below updated Ports in Indonesia that allowed to do crew change, effective from 06 November 2020:


For safety and security considerations, the replacement and return services for foreign crews or Indonesian crews on foreign flagged ships can be carried out at the following ports:

a.       Belawan, Medan

b.       Tanjung Balai Karimun (Nipah Island and Tg. Balai Karimun)

c.       Batam (Galang Island, Batu Ampar and Kabil)

d.       Merak, Banten

e.       Tanjung Priok, Jakarta

f.        Tanjung Perak, Surabaya

g.       Makassar

h.       Benoa, Bali

i.         Sorong, West Papua

j.         Ambon, Maluku; and

k.       Bitung, North Sulawesi


By complying with the health protocol for handling Covid-19 and approval from the local authorities in accordance with the provisions of laws and regulations.


Please find below new Immigration regulation that published on 15th October, for crew change/or visitor:


Crew Sign-on or Visitor:

Any foreign crew joining a vessel or visitor must hold Visa index B211A. According to the latest information, the joiner does not need to go to the Indonesian Embassy to apply for visa during the COVID-19 pandemic.

Andhika GAC (AGAC) will apply for an E-visa index B211A (Visit Visa) on the online immigration system. The joiner will then be able to fly directly by showing the PCR test result and producing the E-visa index B211A.


*** Please note that with the new E-visa regulations, and as the system is still under trial, all required documents must be submitted for the online application. If everything is in order, the E-visa will be sent, otherwise, a Telex visa will be issued, and it must be collected from the relevant Indonesian embassies.


Visa On Arrival still not available in Indonesia.


Documents required for the application of Telex / E-visa index B211A are as follows:

         Clear copy of passport (front page only showing the details) and the passport must be valid for a minimum of 6 months.

         Scanned cover of passport (only need one sample for each nationality).

         Flight details (temporary details are OK)/E-ticket.

         Name of the city (location of the Indonesian Embassy) where the crew will apply for visa 211.

         Health Certificate (free from COVID-19).

         Statement letter of willingness to be quarantined/receive medical treatment at their own expense or the Guarantor's.

         Statement letter of willingness to be monitored for health during the quarantine period.

         Proof of ownership of health insurance / travel insurance, and / or a statement letter stating willingness to pay independently if affected by COVID-19 while in Indonesia.

         Rapid Test is needed for E-visa application by Applicant at Immigration Checkpoint in Jakarta. PCR test is compulsory for travelers from abroad entering Indonesia, as required by the airlines.



         Process to obtain E-visa index B211A will take 3-5 days.

         Express visa can be applied for upon request for an extra cost.

         Cancellation fee 100% per passport applicable upon arranged LOI and telex / E-Visa index B211A.


Crew Sign-Off:

Crew sign off is possible as far as the crew in good health, hold health certificate, hold PCR test and Rapid test result and have available flight.


Crew changes in Indonesian Ports for following Nationalities are possible (able to arranged by PT. Andhika GAC)

1.       Bangladesh

2.       Bulgaria

3.       Croatia

4.       Denmark

5.       Egypt

6.       Georgia

7.       Greece

8.       Japan

9.       South Korea

10.   Myanmar

11.   The Republic of Latvia

12.   Philippines

13.   Portugal

14.   Romania

15.   Russia

16.   Turkey

17.   Sri Lanka

18.   Ukraine



         Refer to immigration, all Nationalities are now can be processed for E-Visa and Telex Visa in Immigration Jakarta.


Required Vessel documents in order to arrange entry permit for your good vessel at Ministry of transportation at Jakarta prior to arrival :

1.       Ship Particular.

2.       Crew List / Passport must be valid for a minimum of 6 [six] months as from the date of entry into Indonesia.

3.       International Ship Security Certificate.

4.       International Gross Tonnage Certificate.

5.       Ship Registry Certificate.

6.       Certificate of entry ( insurance cover wreck removal ).

7.       Last PSC report.

8.       Last port 10 port of call.

9.       Manifest of total cargo onboard, copy  BL if any cargo onboard.

10.   Class cert.


12.   SSO and CSO Cert.

13.   Maritime of health declaration.

14.   Crew body temperature at last 14 days.

15.   Port clearance mentioned (TBA depends on Port Call)



For information about shipping services for vessels in Indonesia, you may contact PT Andhika GAC at


Gretha Bahari | Cruise Section | Andhika GAC Indonesia, Wisma Staco, 2nd Floor, Suite 201, JI Casablanca Kav. 18, Jakarta 12870, Indonesia | Tel: +62 21 831 1000, Fax: +62 21 831 1001, Email: |Web:


PT. Andhika GAC is ISO9001-2015 certified


Kindly always copy for quick and prompt reply.  


After Office Hour (AOH):

Ports related matters: Elisabeth Frisca +628119700071, Riangga Pramudityo +628119700083

Crews related matter: Gretha Bahari +6282298070366

Urgent matters:

Riangga Pramudityo +628119700083, Elisabeth Frisca +628119700071, Utami Hanapi - Senior Manager +628119700085, François Traversa +628111664230 – Managing Director


Company does at all times act as "As Agents Only" for any products and/or services sold and all business undertaken is subjected to our Standard Conditions of Business, which are incorporated into all contracts to which we are a party. Our Standard Conditions are available from our office upon request or at


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