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New Normal Philippine Travel: Transportation Protocol - Philippines Tourism Reopening

"Beach, here I come!" 

Let Jun, Beauty, and Kim show you the proper protocols when riding tourism transportation.

Temperature checks, hand sanitation, online reservation and remember to PDA (Physical Distancing Always) when you ride in the authorized transportation services.

Have a #SafeTrip by following the health protocols we put in place on your future vacation plans! Learn more about it at

#WeRecoverAsOne #ItsMoreFunInThePhilippines

The New Normal for Transportation

On May 3, 2020, the Department of Transportation (DOTr) and the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) issued Guidelines for Public Transport Operations covering Aviation, Maritime, Road Transport and Railways Sectors.

Under this guideline, strict protocols shall be observed pertaining to health and sanitation with emphasis on reduced seating capacity, limiting the contact points, social distancing, proper handwashing, use of protective gears such as face mask, face shield and Personal Protective Equipment (PPE), body temperature check in multiple locations, disinfecting of facilities, visible posters as reminders and health documents may be required whenever necessary.

On August 15, the “no face mask and no face shield, no ride policy” was implemented across all sectors of public transportation. This includes Road, Railways, Maritime and Aviation—as mandated by DOTr.

For more information on COVID-19 situation in the Philippines, you may click here.

For any concern, inquiry, or clarification, travelers may message the DOT Official Facebook page or call the DOT hotline at 1-386.

Currently, there are travel protocols and other health measures in place in key areas and locations to reduce the risk of imported cases and community transmission.

DOT receives SafeTravels Stamp from world tourism body.

The World Travel and Tourism Council (WTTC) has given the Department of Tourism (DOT) a SafeTravels Stamp in recognition of its adoption of “health and hygiene global standardized protocols” that will ensure safe travel during the COVID-19 pandemic.

SafeTravels is the stamp of approval given by the international organization to certify compliance with its global health standards to allow for safe travels.

Tourism Secretary Bernadette Romulo-Puyat said the DOT shall continue to uphold sustainability and safety in its programs and projects geared toward the tourism industry’s recovery.

“The Department has also intensified the accreditation of establishments, continuing thorough inspection and assessment, to ensure that only those accredited with the Department of Tourism, and issued with a Certificate of Authority to Operate, are allowed to open and receive guests. These efforts made us confident to pursue our application to use WTTC’s Safe Stamp, compelling us to align with WTTC’s health, safety and hygiene global standardized protocols. This will further restore tourist confidence and serve as an assurance to our guests that it is safe to travel in the Philippines. The way forward to our recovery is marked by strengthened partnerships with the private sector, our stakeholders and with other national government agencies,” she said during the recent WTTC Members Task Force Call.

The WTTC is an international organization representing leaders of the global travel and tourism industry, which accounts for 10 percent of the global gross domestic product and employment.

As a user of the stamp, the DOT will have the opportunity to assume the role of a SafeTravels ambassador to the stakeholders, advocating the implementation and full compliance of protocols.

Eligible companies such as hotels, airlines, restaurants, tour operators, attractions, transportation and airports will use the stamp as a guarantee that they conform to health and safety protocols required by the WTTC.

“The DOT is one with the global tourism industry in prioritizing health and safety of travelers. In support of this shared advocacy, we will constantly improve our protocols, to make sure that our stakeholders, communities, and workers in the Philippines that rely on tourism can resume their livelihood safely once travel restrictions are eased,” Puyat said.

The DOT earlier released “new normal” health and safety protocols for hotels, resorts, other accommodation establishments, restaurants, tourist land transport services, beach and island destinations and meetings, incentives, conventions, and exhibitions (MICE) facilities and organizers.

Puyat added that travelers also have a shared responsibility in the process of keeping tourism in the Philippines safe.

“The concept of responsible traveling should no longer be limited to keeping our destinations and attractions clean and preserved. In the new normal, travelers will have a bigger role to play. The success of health and safety measures will rely also on their cooperation," she added.

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